Working with the UK NewBuild service - from design to completion: seamless continuity
The UK NewBuild solution for house builders adds value at every step – from robust supply chain to clear, high quality communication.
Customer focussed and benefit driven – an end-to-end process
Design Specification
Customer benefit:
- Explore your best product options
- Spot issues early
- Eliminate costly errors or revisions
The right specification advice
We know how important it is to make the right design choices at the outset. That’s why we bring field sales, technical assistance from UK NewBuild and Installer experience together. Right from the start we assist you to make sure the product and specification requirements are met correctly, including satisfying any compliance or planning issues.
Pricing/Quotation
Customer benefit:
- Accurate specifications
- Leverage economies of scale
- Get an accurate, all inclusive pricing package
Fast, accurate quotations
By working closely together at design stage, quotation is easier and quicker. All installer quotations are subject to agreed turnaround times for a fast response. With accurate specifications from the outset, our pricing is competitive and all inclusive for supply and installation – with no hidden surprises.
Pre Start/Qualification
Customer benefit:
- Gain consensus between all parties
- Clarify schedules and method statements
- Minimise the risk of errors
On-site pre-start checks
We know there’s no substitute for meeting face to face, on site before any project starts. We ensure all installer and UK NewBuild technical personnel engage with you and your team so every relevant factor is discussed and understood – from agreeing H&S methods and schedules to checking for site variations or changes.
Call Off/Contract Management
Customer benefit:
- Safeguard control and organisation on site
- See installation completed quickly and efficiently
- Know trades won’t be disrupted
Timely call offs to site
Controlled call off by the UK NewBuild installer is key. It ensures delivery only occurs when fit can be completed in one installation. This removes inappropriate storage and potential damage. Follow on trades can be scheduled to the build programme effectively, eliminating delay and reducing cost.
Installation/Sign Off/CML
Customer benefit:
- Fast, high quality workmanship
- Ensure rigorous checks
- Reduce NHBC handover/occupier issues
Quality installation – hassle free
UK NewBuild installers are exceptional. Fully accredited, our experienced professionals work efficiently to ensure each installation is completed right first time. After inspection and sign off by the site agent, a CML inspection can ensure any snags are rectified prior to occupancy.
Customer Care/Maintenance
Customer benefit:
- Get fast, professional issue resolution
- Guarantee satisfaction with the UK NewBuild warranty
- Build long-term relationships with purchasers
Superior customer care
Your customer satisfaction is paramount. UK NewBuild ensures excellent aftercare backed by detailed charter standards. Trained personnel ensure rapid communication, response and resolution of any resultant queries. Van and installer stocks enable most common issues to be resolved swiftly.